The terms of our return policy are described here. Please read them carefully and completely.
All orders are final once placed and cannot be returned for any reason. If you are purchasing a new clock, we can help you if you are having challenges assembling or getting your clock to work properly. Please use our contact form and provide a way for us to reach you. Please note that many of our clocks are one of kind and cannot be replaced. Unless otherwise specified, all of our products are in good working condition at the time of your purchase.